Information We Collect

When you contact us for corporate flower arrangements or gift services, we collect information you voluntarily provide. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

MellowPathSignal respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and implement suitable technical and organizational safeguards to shield it. This encompasses secure data storage, encrypted communications, and restricted access to personal information within our organization.

Although we employ robust security measures, no online transmission method is completely impervious. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Under applicable laws, you may be entitled to access, amend, delete, or limit how your personal information is used.

To exercise these rights, reach out using the contact details at the end of this policy. We will respond within a reasonable timeframe as mandated by law.

Data Retention

We keep personal data only for as long as needed to deliver our services and comply with legal obligations. Retention durations vary by data type and the purpose for which it was gathered.

Cookies and Website Tracking

We use cookies and related technologies to enhance your browsing experience and to learn how visitors interact with our site. Cookies let us remember your preferences and assess site performance.

You can manage cookie settings via your browser options. Note that turning off some cookies could affect how the site works. For more details on our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to external sites or services. This privacy policy covers only MellowPathSignal and our own site. We are not accountable for the privacy practices of those external websites.

We recommend checking the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.